Comment: My recent purchase of an Acura I absolutely love was by far the best car-buying experience I have had yet!! Chris was great and had everything taken care of when I drove from G.R. to make the purchase. My experience with him and Doug will definitely have me making a return trip when it's time for another purchase. Sharon's kindness was just icing on the cake...Thanks you guys!! :)

Comment: This is my second used vehicle from Doug and would highly recommend anyone to visit him if you are in the market for a car. His cars are always clean and in excellent condition. Thanks Doug! You really know how to take care of your customers!

Date:  October 24, 2008

Comment: We just purchased a Mercedes-Benz SLK350 from Doug. It was a very enjoyable experience, and Doug is an excellent salesman. We will definitely go back to him for our next car.

Date:  September 19, 2008

Comment: In 2005 i purchased a 1996 collector edition corvette with the LT4 engine and six speed trans. After three years of selective usage (used on nice days only) I have had zero problems with this car. Thanks Charles McGlaughlin

Date:  September 11, 2008

Comment: Our recent purchase was the best car-buying experience we've ever had. Doug is just great to work with!

Comment: GREAT LOCATION/PEOPLE TO DO BUSINESS WITH

Comment: We just purchased a 2006 Toyota Camry from Doug, and it's our third car from him in the last nine years. In each instance we not only received a great car at a fair price, we also have developed a great relationship with a reputable dealership. When you work with Bud and Doug Walters, you know that you're dealing with the best. All of our purchases have been simply outstanding vehicles. In our mind there's no reason to work with anyone else. Our thanks go out to Doug and his customer oriented staff for making buying a car so easy.

Comment: We just purchased a Cadillac CTS. This the fourth car we purchased from Doug. Chris is the sales rep that handled our sale. The whole staff of Bud and Doug Walters is professional and at the same time it is a very relaxed atmosphere. After our first purccase in 1995, we decided we will never shop again for a car, we just go to Walters. We don't have space here to mention all of the things they did for us, they will do anything to make you satisfied. Bob and Wilma Moore

Comment: I recently purchased a 2006 Volvo S60 and I LOVE IT! This is my first used vehicle purchased and I wouldn't buy from anyone other than Doug! Thanks Doug for your honesty and excellence and making the deal work!

Comment: Having become a Dave Ramsey listener, I recently purchased my first pre-owned car. I've heard of your reputation for years and was pleased to find out it was all true. Matter of fact my salesman Chris contacted me a week after I took delivery to apologize for forgetting to tell me about a scheduled repair to the front bumper. I noticed the scratch and assumed some defects come with a used car. Once the car was delivered many dealers would have been tempted to have increased their profit as long as I didn't object. It's nice to see a sense of ethics in the marketplace. Thanks for making the experience so pleasant, you've made a loyal customer.

Comment: Doug, It is now five cars purchased through the years, and again, you found just the car we were looking for! With the relationship we have had with both you and your Dad when we think of cars, there is just one dealer â??Bud and Doug Waltersâ?� when we decide it's time to purchase another car, our next thought is let's talk to Doug about what we think we want and need in our next car, and again, you found the ideal car for us. We could not be more pleased. So we want you to know how much we appreciate your efforts for us , and also in working with our daughter and her husband to find a car that fit their budget and needs. We would like others to know the confidence we have in dealing with you, and the satisfaction we have had through the years with each of the cars purchased.

Comment: In my past 35 years of experience in the automotive repair business I have dealt with many Automotive Dealerships, both before and after the sale. None even come close to the quality of before and after the sale service that Walter's Auto Sales provides. It has always been this way, remembering when Bud Walters first started out on his own (Doug was a strapping young lad at that time). For the past 10 years it has been my priviledge to work with Walter's Auto on a more direct basis, doing all of their pre-purchase work. Rest assured if you purchase a vehicle from Walter,s Auto Sales you are getting the BEST vehicle your dollar can buy!! Gary Shoemaker, Owner, Shoemaker's Garage.

Comment: I purchased a 2004 Toyota Rav 4 it has been the greatest vehicle I have owned,and the staff at Walters are excellent!

Comment: We recently made our second purchase from Walters Auto -- and again, it was a great experience. I'm the new owner of a silver 2003 Jetta wagon and I'm happy to have a beautiful car that I assume will give me the years of good service that our last purchase did. Jerry and Doug were great to work with! I only have good things to say about Walters Auto and all the people who work there. Everyone is friendly and helpful and truly wants you to have a great car buying experience -- and come back to buy again. You can bet we will!

Comment: We recently purchased out 6th car, in 7 years, from Doug and have been perfectly pleased with each one. A few of the cars were for our teenagers, and we were 100% happy getting them from Doug. All the vehicles were in great shape, the staff is pleasant to work with and we will be back again someday I'm sure. Thanks Doug.

Comment: After I crashed by 2002 Envoy (also purchased through Doug) on some black ice a couple weeks ago, I was stressed out! I hate car shopping and it is even worse in the winter! I was test driving a car from another dealership and decided that since I liked working with B & D so much I would drive over and see what they had on the lot. What do you know... They had the perfect car for me AGAIN! Doug was wonderful to work with and let me pick up the car that night! I recommend them to everyone I know!

Comment: By far the best car buying experience. Incredible care of their cars and absolutely fantastic service.

Name: Justin Escher

Feb. 03 2009

Comment: I recently purchased a Mercedes c240 from Bud and Doug's. I love this car. Doug Walters showed me how I could get this Mercedes on a Jetta budget. I never felt any pressure, he always worked with my best interest at heart. Thanks Doug! Sincerely , Justin Escher

Comment: Could not be happier with our recent purchase of a Honda Pilot. Everything went amazingly smoothly, including rapid and friendly correction of a slight alignment issue. These guys are worthy of your trust.

Comment: What a great place to buy a car!I have been going there for years and have purchased many vehicles. Doug, Chris, Jerry and Sharon are the best... Thanks guys for my latest purchase.

Comment: We have purchased two Toyotas and have been delighted with sales staff as well as the vehicles. We'll be back...

Comment: My recent Jeep purchase was by far the best car buying experience I've ever had! Doug was truly looking out for my best interest. He made sure I found a car I love at the right price. My husband and I will be back next time we need a new car!

Comment: What a pleasure working with Doug. I was looking for a newer Ford Explorer. The first car we saw we bought! Before we signed, we checked out other car lots, but, after looking around for a week, we went back to Doug and got the first car we saw. The car was presented honestly and was at a fair price. We are very pleased, and I love my new car!!!

Comment: I recently went to Bud & Doug just this Saturday and even though I did not find anything I was interested in at the time I was helped by Doug himself and he invested a lot of time with me to try to get something that would be good for me but not only that, something that would fit me as I am a bigger gentleman. He was very nice and very courteous. Overall it was the best used car shopping experience I've had!

Comment: I can only say Great things about Bud & Doug’s. They have great cars, staff, and customer relations. If you are in the market for a Really Nice used car, go no further than Bud & Doug Walters in Kalamazoo!

Comment: Chris Herrington fell backwards in his chair, hung from the ceiling, did back flips and cartwheels (figuratively)to assist us in purchasing a car of our dreams. Such an experience! We went to many car lots, etc., but were determined not to go to Doug Walters. A relative suggested going to Doug Walters. Their reliability, patience, honesty and integrity are more than just outstanding! They fixed our car when we found an oil leak and did everything they could to make this an enjoyable experience. Thank you, Chris, Doug and Sharon!

Comment: Our family has bought 3 cars in the last year from Doug and Jerry. We cannot praise these people enough. All the cars are in great condition, and look great. Our son just purchased the last one as he heads for his new location in Austin, Texas. Doug worked very hard to make this purchase work for him. Thanks again for your integrity and kindness!

Comment: We just bought our third car from Doug Walters.He has always gone out of his way to provide an awesome fit for our family. The first car we bought had some electical problems.He gave us a loaner while they fixed it, his cell phone if it stalled on us and eventually totally replaced it.He stands by his products. There is such a thing as an HONEST salesman-it is Doug.

Comment: We just purchased a 2004 Buick Regal from Bud & Doug Walters. This is the third car our family has purchased from them in the past several years. We have always received a great car at a fair price! When you work with Bud and Doug Walters, you know that you're dealing with the best. We wouldn't buy from anyone else. Thank you Doug, Sharon and the entire staff for making buying a car so pleasant!

Comment: I recently bought a Mazda 6 from Bud and Doug Walters Auto Sales. The service I received was top notch and more importantly honest. Jerry and Chris were wonderful to work with, definitey efficient with delivery and trying to make the process as easy as possible. Thank you and I'll be back again.

Comment: Our recent purchase of a 2005 toyota is not our first car from Doug and we will not look anywhere else for a car. They have the best used cars around. The guys and Sharon are great people to work with . Doug knows his cars and will not have nothing bad on his lot. Just a great car buying experience at Bud&Dougs. Thanks again Doug&crew great job.

Comment: The Toyota Highlander that we purchased on New Years Eve is terrific! We took it down to Phoenix and it drove like a dream - no problems! Thanks Doug - we highly recommend you and thank you repeat customers Paul & Sue B who have bought several cars from you over the years. Keep up the great work!

Comment: WE recently purchased a 2006 Nissan Maxima from Doug and I can't explain what a pleasant experience it was. I knew Doug enjoyed a great reputation, now I know why! We'll be back for our next buy. This is what a car-buying experience is supposed to be!

Comment: We just purchased our fifth car from Doug Walters. A 2007 Chevrolet Malibu MAXX. As always it was a good experience, with no pressure. When we want a car, we just go to Walters and it seems as if they have the perfect car for our needs. They have excellent cars and friendly employees, the only car dealership for us. Bob and Wilma Moore

Name: Michael Hamilton

Comment: I purchased a 2006 Honda Odyssey LX this past weekend from Jerry Thornton and couldn't be more pleased. The car was exactly what I was lookin for and was in excellent shape with low miles. Jerry made the whole car buying process enjoyable, certainly not what I was expecting. No high sales pitch here just friendly people wanting to serve you. Highly recommended!

Comment: We highly recommend the Walters Lot as a "must stop" when looking for a used automobile. We have made 3 purchases from them and can attest to their excellent selection and honest representation of the top quality vehicles they have carefully selected for you to browse among. If you don't see what you want and can wait a few weeks, leave your info and ask Doug to call you when he locates a good one!

Comment: Thanks for the great service. We drove the Accord 1200 miles over the week end averaging nearly 34 mpg, just as Jerry said we would. We knew we could count on Walters!!!!!!!!!!!!!!! Sherry said we must bring cookies out to the office, so be on the look out.

Comment: I purchased a 2006 Honda sedan from Bud & Doug Walters. In interacting with Doug Walters, I've found him to be a very trustworthy person. For anyone looking for an excellent previously owned auto, I recommend Bud & Doug Walters Auto.

Comment: I recently puchased a pontiac G6 from Doug. After shopping and looking at many other dealers, Bud & Doug Walters was by far the best dealer around. Their prices were affordable, and if they didn't have what I wanted on the lot, they could get it for me. His cars are always clean and in excellent condition. Thanks again for the great car! I'll definitely be returning for another purchase in the future.

Comment: I am so glad we stopped in to Bud & Doug Walters! Jerry stayed late on a Saturday afternoon and let us take a look at a vehicle, even though they were closed. I feel I got a fair deal and a great car. Thanks for the excellent customer service! I will recommend you to everyone I know!

Comment: Last week I was in looking for a car, I looked at CR-V EX-L, I was working with Chris Herrington, I drove the car and loved it. I must say that my experience at Bud Walters Auto was a great, Chris was very helpful explaining the car to me, I had a hitch installed at your shop and Chris took care of that. The car was ready to go with no trouble. I have told so many people about my good experience at your shop and with Chris, some have said they have purchased their car at Walters. Keep up the great work, you are on my A list. DeeAnn Dopp Portage, Mi --------------------------------------------------------------------------------

Comment: This is the second time I have purchased a car from Walters Auto Sales & I will return the next time I need a car. They are friendly, trustworthy, & professional. Everything is done to make the experience a pleasure. They are the best.

Comment: I recently purchased a 2006 Infiniti G35X and have nothing but good things to say about the whole experience. Jerry took the time to understand what I was looking for, kept me updated on his search and presented several options. I'd recommend these guys for anyone looking for a good used car at a good price. Thanks!!

Comment: In the month of June 2009 we were looking for a used vehicle. Several people highly recommended Metro - Walters Auto Sales. After talking with a salesman named Chris Herrington, we could see why this dealership was recommended. Chris was most helpful and has a genuine and sincere interest in providing the right vehicle and service to his clients. We are very thankful for Chris, his expertise, experience, salesmanship and service. We will always recommend Walters Auto Sales to folks and will be pleased to recommend Chris to them as well.

Comment: I am very happy with the the purchase of my 2008 Yukon XL. Gery and Doug were both helpful and took care of a couple small problems after the sale. The trade in they offered was very fair. I will return to them when I need another car.

Comment: The customer service was great. One of the very few times when I wasn't apprehensive about buying a used car. Jerry was a tremendous help. My next used car will be from Bud and Doug.

Comment: Our first visit to Walters Auto Sales was just 1 out of 4 dealerships on the same day, and we were pleasantly surprised! We were immediately impressed with the straightforward and personal attention we received from Doug. His integrity was once again confirmed when he delivered our “to be purchased” vehicle, only to talk us out of taking possession of it because he noticed a mechanical issue that needed attention while driving it over to us. How could you not want to buy from someone like this?! We ended up purchasing a different vehicle from Doug and expect this won’t be the last!

Comment: We wish to thank our Salesman Jerry Thornton and the rest of the wonderful staff. We bought our little GM Sonoma truck from you, and we are really thrilled with it, and also the way that we were treated by your staff. It made buying a car a wonderful experience. We appreciate the way everything was handled and will recommend you and your staff to others. Thank you again.

Comment: Doug,    Jim & I  are so happy with the car!! 

Comment: excellent experience. very polite and helpful staff. didn't feel like i was buying a used car.

Comment: I just wanted to say thank you to jerry & doug.I think your dealership is great & keep the good work.If i need or know of anybody needing a car or truck i will deffinatly tell them about you.thank you again & good luck to you i the future.

Comment: Walters Autos has achieved a great balance between professionalism and a relaxed manner of customer service. I am definitely a fan. Chris was a pleasure to work with and immensely helpful.

Comment: In our 30 plus years of car shopping, we found this dealership to be the best place out there. We highly recommend anyone looking for a vehicle to buy from Doug Walters. The quality of his vehicles and the way we we're treated was amazing. We are glad we listened to our friends advice to check out Bud & Doug Walters Auto Sales. We will be return customers in the future!

Comment: My mom purchased a Jeep Liberty from B & D about two years ago. She had an absolutely great experience and is in love with her Jeep. When I was ready to purchase a new car I immediately thought of B & D. Chris was amazing in helping me find an SUV that I liked (I am pretty picky). They gave us a fair trade in and I never felt any kind of pressure to buy. I love my Kia Sportage and Chris made me feel very comfortable and confident in my purchase. Thank you so much!

Comment: Honesty, Integrity, and the willingness to go the "extra mile" in customer care. Our '06 Avalon is the 6th car that we have purchased from Doug. Each experience has been the same...A-1. Thanks, Jim & Janice Rice

Comment: I knew I was going to buy the Hummer H3 before I had even taken a look at it. My first impression of the lot was "outstanding". Every vehicle was super clean, and the office was very clean and "nicely decorated" says the wife. Right then I could tell I was in the right place. I had no reservations when Doug told me that he found the ride I was looking for. I'm a VERY picky person ,and he is too, and that is what I like. Thanks again Doug, I love my new ride.

Comment: I had never heard of Walters Autos until I saw a couple a vehicles for sale on the internet. I liked the prices of their vehicles and took a chance on them. I was treated very well. The vehicle I purchased was completly serviced, and ready to go. The transaction was smooth, and I was in and out in an hour. I am very pleased with Walters and their sales staff! I would buy another car from them.

Comment: Our car buying experience at Walter's Auto was OUTSTANDING! Jerry & Doug were so awesome to work with. We love our GMC Envoy and will definitely purchase our cars from them in the future. If you are in the market for a great quality used car there is nobody in West Michigan that has a better reputation than Walter's Auto. A truly fantanstic locally owned business to deal with.

Comment: My recent purchase of a Buick Rendezvous  (2007)  is my third purchase of an auto at Bud & Doug's. They have some real good used cars there, and thats what I like, and their honesty as well, thank you for that..

Comment: This is a professional organization that exhibits knowledge, integrity, and consideration in dealings with customers. I wouldn't go to any other dealer.

Comment: Thank you very much for your assistance in purchasing my new Nissan Rogue. Special thanks to Chris for the friendly, courteous service. I have bought at least 3 other cars through your company and you never fail to go the extra mile. Thanks again. Rosie Trevino

Comment: Our family has been doing business with Doug and Chris for many years now and their service and helpfulness impress us every time, from the time of helping to select a vehicle all the way through fixing any problems after the purchase. My wife says it has to be a good dealership if she can feel comfortable showing up on her own just to discuss and test drive a car. Thanks for a great experience once again!

Comment: Recently bought my first Honda Pilot from Jerry. All I can say is I don't think I'll shop anywhere else again. The entire staff was very friendly and helpful and made sure I was happy with my purchase and 5 months later Doug still makes sure I am happy. I highly recommend them to everyone I know. Thanks again guys for the great experience.

Comment: I purchased a Honda Civic from Doug that I absolutely love! I worked with Jerry and he was so helpful and patient with my first-time-buyer questions :) I knew I could trust them both. I had a great experience with Walters Auto Sales, I wouldn't go anywhere else!

Comment: Thank you, Jerry, for helping Dan & I get the best car!!! We don't purchase vehicles often, we looked many places, & by far you were the friendliest & easiest place to work with!! I love my Honda Accord, it's just what I wanted, again Thank you!!! Bev & Dan Brown Plainwell......4/21/10

Comment: Mike & I had been looking for a Yukon XL or Suburban. Doug had just the perfect Suburban and agreed to fix a couple minor things for us prior to purchase. We couldn't be happier. It's a great fit for us and a very clean automobile. Thanks Doug, we will be back...

Comment: Great experience! They had just what I wanted and Jerry was great to work with. I would reccomend them to anyone and would purchase a third car from them if needed. Thanks.

Comment: Doug. Thanks for making the car buying experience once again FUN! You found the car I wanted at the price I wanted, and you even got me the loan I wanted.It was way to easy and for that I thank you.

Comment: We recently purchased a Cadillac DTS from Chris. What a nice experience. Chris was very easy going and great to work with. I have never had such an easy time with the purchase of a vehicle in the past. When we arrived to pick up our car, Chris had everything done and ready for us. Talk about "sign and drive"!! It was wonderful. We will definitely work with Chris and Walter's Auto again when looking for our next vehicle.

Comment: I just want to give Doug a great big Thank-You for my VW GTI purchase. For over 20 years I bought new cars every four years. I was reluctant to buy used. Doug Walters changed my thinking. The car I bought from him is beautiful and is in new condition. He saved me well over $6000. I LOVE my car and will definitely see Doug next time I am in the market for a car. I should also mention, it isn't just the car that was great, but the whole experience. By far the best car buying experience I have had! Thank you Bud and Doug Auto Sales!!!

Comment: So far, I love my car! I couldn't have asked for more courtesy from Chris Herrington and for more service than your company gave me. Thank you so much!

Comment: I want to thank Doug and the crew for the great experience I had with their fine establishment! I purchased a vehicle for my son there and we were treated professionally and courteously. Thanks again for a great experience and Sam loves his car! Steve Waldron

Comment: I can't thank Doug Walters enough enough for providing me with a beautiful 2001 Toyota Carola. Being older and shopping alone is scary, and his kindness, understanding, and patience was extremely helpful and appreciated. He took care of everything. After having it mechanically checked and spotlessly cleaned it's like a new car. All I did was sign papers and drive away. I even had an automatic starter installed. I am recommending Walters Auto Sales to everyone I know.

Comment: I had a great experience working with Jeremy, and was impressed by his service and knowledge. Doug was also very helpful and provided some great suggestions as to which vehicles I might want to consider. I am so happy with my new purchase, and I have already recommended Bud and Doug Walters Auto Sales to several family members and friends. Thank you so much for your help!